Frequently Asked Questions
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Do you offer custom formulations?
Yes, a large portion of our business is making custom formulations, and we have a trained product development team to help you through the process. Learn more about our custom manufacturing options
Do you use magnesium stearate? If no, what do you substitute with?
We do not use magnesium stearate. Where needed, we use organic rice flour, natural silica (diatomaceous earth) or omega 3 powder (from flax seed).
Are your capsules vegetarian?
Yes! All of our products are vegetarian, most are kosher and vegan too.
Who pays for the label?
The label is free if you start with 60 items or more. Easy to do considering you’re looking at liquid herbs, encapsulated herbs, essential oils, liquid vitamins and powders.
How do I place my order?
Scan Genius, EDI, Order Dog, Phone, Fax, Email, or through your Broker.
What is your order turn around time?
Opening order is shipped within 7 business days, all other orders are shipped within 48 business hours.
Can my product be kosher certified and is there a fee?
Yes, we can get your products registered with KOF-K and make sure we only use kosher ingredients. We offer this service free of charge. Learn more about all of our certifications
Can you make certified organic products and is there a fee?
Yes, we are an organic certified manufacturer through the Organic Certifiers. We can make your USDA certified organic products. We do not charge you extra for getting your product certified. Learn more about our compliance standards
Do you manufacture homeopathic products?
Yes, we do manufacture homeopathic products according to HPUS standards. Read more about our regulatory compliance
Can you do a sample run before I place a full order?
We cannot do sample runs for powder or liquid caps, but we can do prototypes for most other products. This varies from formula to formula so please contact product development for more information.