Frequently Asked Questions
Quality FAQs
Is the product BSE/TSE free/Non-GMO/pesticide free/allergen free/gluten free/vegan/vegetarian/etc.?
This is dependent on the ingredients in the product. We can assist you in confirming the status of our manufactured products.
What testing do you do on materials and products?
Ingredients, in process formulas and finished products are tested according to the GMP requirements and beyond, to ensure the quality of the product, and verify that product meets the established specifications for identity, purity, strength, and composition.
Do you import from China?
Yes, we import some ingredients from China, mostly Chinese herbs, and some vitamins/minerals. All are tested thoroughly to ensure quality.
Do you process fresh or dry botanicals? Do you source and process the whole herb?
We process both fresh and dry botanicals, and we source whole herbs whenever possible.
How do you identify botanicals?
Botanicals are identified using the most appropriate method for that botanical and can include morphology, microscopy, high performance thin layer chromatography and organoleptic analysis.